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Engagement
General
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Engagement

Understand how actively your users interact with your product — sessions, features, and AI guidance performance.

Avg Session Duration

6.4 min

+1.2 min vs last month

Daily Active Users

1,840

-9% vs last month

AI Guidance Interactions

9,320

+22% this month

Feature Interaction Rate

74%

-3% vs last month

Session Activity

Daily active sessions over the last 30 days.

Active Sessions

Day
Avg Daily: 1,840
Peak Day: Oct 21 – 2,478
Lowest: Oct 1 – 820

Session Duration Distribution

How long users spend per session in your product

Users

Minute
Most users spend 3–6 minutes per session
Avg: 6.4 minutes

User Activity Heatmap

When your users are most active _ by day and hour. Use this to time your AI guidance triggers.

TimeMonTueWedThurFriSatSun
6-9am
9-12pm
12-3pm
3-6pm
Low
Peak

Peak activity: Tue-Thurs, 9am-3pm

Top Engaged Features

Features your users interact with most in your product.

1

Initiated a Transfer 3,840 interactions

100%
2

Viewed Transaction History 2,920 interactions

84%
3

Generated a Payment Link 2,510 interactions

72%
4

Saved a Beneficiary 1,540 interactions

57%
5

Linked Bank Account 1,230 interactions

35%
🔥

Most Engaged Feature: AI Guidance Triggered

Rising Feature: Verified Identity (+22%)

Declining Feature: Saved Beneficiary (-6%)

Engagement by Segment

Compare user groups that are engaging with your product in realtime.

Users

Key Insight

Highest engaged: 11-50 Employees (80%)

Lowest engaged: 50+ (42%)

AI Guidance Engagement

How your users interact with Groom-powered guidance inside your product.

Phase/StepGuidance TypeTimes TriggeredCompletion RateStatus
Link Bank AccountContextual Tooltip4,20078%Performing Well
ID VerificationStep Verification1,01861%Needs Review
First TransactionGuided Flow1,01085%Underperforming
Sign-up PageEntry Prompt39034%Underperforming

User Retention Cohorts

Track what percentage of users return each week after their first visit.

Week 0Week 1Week 2Week 3Week 4Week 5Week 6
Week 1
20%
40%
68%
88%
35%
20%
28%
Week 2
65%
95%
90%
Week 3
Week 4
Low
Peak

Week 1 retention is improving – up from 62% to 68% across cohorts. Users who engage with AI guidance in Week 0 retain at 2.1x the rate of those who don't.

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